To log in to the Tempo app, tap on the app icon on your mobile device and enter your email address and password. Ensure you enter these details correctly. You can always check what you have typed by using the show/hide feature within the form field after you have entered the password. By default we always hide your password when you enter it. Tap the [ right arrow ] or your on-screen keyboard enter button.
- What if I forget my password? - If, after creating your account you have forgotten your password, you will be able to reset it on the log in screen by tapping on the [ I forgot my password ] link that appears under the Password field.
- I've tried to log in several times and now you've locked my account - For security, we will lock a geo account after 3 failed attempts to log in have been made. Please wait and try again in 5 minutes.
- I suspect my account has been locked - We ask that you wait 5 minutes and try again.
- Can I use any email address to log in - You must use the email address you entered when you created your account.